Shipping policy

Thank you for shopping with Grace Brooke & Co! We’re excited to pack up your order and send it your way. Please review our shipping information below so you know exactly what to expect.

Processing Times

All orders are processed within 2 business days after your order is placed (excluding weekends and holidays).
You will receive a confirmation email once your order has been shipped, which will include tracking information.

During periods of high order volume, such as holidays or sales, processing times may be slightly extended.

We offer free standard shipping on all U.S. orders over $125 (before tax and discounts).
Free shipping promotions apply only to standard shipping within the continental United States.

Order Tracking

Once your order ships, you’ll receive an email with your tracking number. Please allow 24–48 hours for tracking information to update after shipment.

Address Accuracy

Please double-check your shipping address before placing your order.
We are not responsible for orders shipped to incorrect or incomplete addresses entered at checkout.
If your package is returned to us due to an incorrect address, you will be responsible for reshipment costs.

Lost or Stolen Packages

Grace Brooke & Co is not responsible for packages lost or stolen after confirmed delivery by the carrier.
If your tracking shows “delivered” but you did not receive your package, please contact your local carrier or post office directly.
We will, however, do our best to help you file a claim with the shipping carrier.

International Shipping

Currently, we ship only within the United States.
If we expand to international shipping in the future, this policy will be updated accordingly.

Order Changes or Cancellations

We begin processing your order quickly, so once it’s placed, changes or cancellations may not be possible. If you need to update an order, please email us immediately at gracebrookeandco@gmail.com, and we’ll do our best to assist before it ships. If your order has already been shipped we are unable to change or cancel your order.

For any shipping questions, please contact us at
gracebrookeandco@gmail.com